How do we ensure that we are not charged for color pages when we have Black & White pages? How do we convert our pages to grayscale?

If you are scanning an image/page, select the Scan as Grayscale option to ensure that the image will be saved without any color.

If you already have an image/page and want to ensure that the image/page will be saved without any color, you will need to convert it to Grayscale, a common option in image editing software. When converting an image/page to grayscale, all the color is replaced with shades of gray. Here are some common programs, and their options, which can be used to convert an image/page to grayscale:

• Adobe Acrobat Pro: Advanced > Print Production > Convert Colors
• Adobe Photoshop: Image > Mode > Grayscale
• Adobe Photoshop Elements: Image > Mode > Grayscale (say OK when asked "Discard Color Information?")
• Jasc Paint Shop Pro: Colors > Grey Scale
• Corel Photo-Paint: Image > Convert to... > Grayscale (8-bit)
• Microsoft Word: Picture Format > Color > Grayscale